Alok Ahuja believes there is a strong connection between business process and competitive advantage. Streamlined business processes that are supported by agile and scalable technologies, he says, can help companies assess the market, drive solutions and bring products to the market in a shorter time span.
1. The right kind of business processes have turned some companies around and literally transformed them. 2. Dell, Walmart and Costco have strong competitive advantages over their closest competitors gained primarily by shifting to agile business processes. 3. When selecting a technology that enables a business process, Alok advises companies to be certain that it has flexibility, scalability, and is nimble enough to adapt changing dynamics in the market space.