0 Replies Latest reply on Apr 20, 2010 2:46 AM by dustinmattison

    Leveraging mass customization as a business model

    dustinmattison Apprentice

      Who do you blame when the Industrial Age business model, with it's  intense focus on lean and Six Sigma, is longer producing results? Some  CEOs continue to point their fingers at people and processes, when they  should be taking a long, hard look in the mirror. Tom Wentz, a  leadership process and organizational change consultant, believes it is  time for senior management to step out of their comfort zone and get  serious about moving from a mass production mentality to a mass  customization mindset by leveraging mass customization, not as a  manufacturing strategy, but as a complete business model.  http://logipi.com/public/item/253653

      Do you agree we are moving towards mass customization, or is the reverse  taking place with more focus on cost cutting and standardization?