Didn’t have a chance to catch our recent live webcast on Avaya’s supply chain transformation? No problem, we’ve got you covered. The complete webcast “Supply Chain Transformation: Avaya’s Journey” is now available on-demand.
Bryan Ball, Aberdeen Group and Benji Green, Avaya, discussed the challenges that were impeding Avaya’s ability to achieve a best-in-class supply change and their key drivers for change. They outlined the five-phase approach Avaya used to shift focus from low-value, reactionary data management tasks to high-value, proactive activities, and how the combination of people, process and technology led to achieving far-reaching success.