Product Support Representative
PRODUCT SUPPORT REPRESENTATIVE
As a member of our Service Operations team working out of our Hong Kong Office, you will provide responsive technical support to our customers and perform a range of service operations activities to resolve product or service issues. There is an occasional requirement to provide maintenance and/or 24x7 support coverage, including holidays and weekends. There is also an occasional requirement for flexible hours to facilitate cross time zone meetings.
In addition to a post-secondary diploma or degree in a related discipline, you possess:
Kinaxis is a leading edge software company located in Kanata. Our RapidResponse on demand software enables our customers to achieve breakthroughs in sales and operations planning (S&OP), demand management, supply management, and supply chain risk management. Some of our preeminent customers include RIM, Cisco, Qualcomm and Alcatel-Lucent to name just a few. For more information, visit the Kinaxis web site at www.kinaxis.com or the company’s blog at www.21stcenturysupplychain.com.
If you are looking to make a difference, enjoy challenging work, and want to be part of an industry leading team, then Kinaxis is the place for you! With the stability of an established company, combined with the passion of a start-up, Kinaxis is a GREAT place to work. Our success and growth means we are expanding. We are currently looking for: