I interviewed Brian Eddy who discussed Value That People With Disabilities Bring To Supply Chains.



What are the hidden roles and the value that nonprofit service providers play within supply chains?  Can you also explain what do you mean by supply chains?


Right.  That’s a good question.  Providers like ours worry nonprofit 503C entity, we run a social enterprise which is, that’s what determines called in our industry.  It’s an inclusive workforce model that includes folks with disabilities, nondisabled, working side by side.  Providers like us throughout the country, there’s about 1,200 of us and maybe a little bit more to a variety of what they call value-added supply chain services.  The segments are, why is it supply chain is value-added services occurred both in the forward logistics side with like packaging and getting in fulfillment work and also on the reverse supply chain side which includes returns processing.  There’s a lot of recycling done.  There’s a lot of other value-added recovery were done in that area as well that require a lot of high touches.  It fits our population and workforce across the board very well.


Why does this need exist in the market?


That there is a huge need given what’s going on in the supply chains, the Omnichannels are forcing not only the retailers but the third party logistic providers and others that are providing value-added services of quite a headache.  In many cases, a lot of the three PLs and others can’t find your entry level workers and their facilities and turnover is an issue.  The work still needs to get done and so our industry seems to fill our really nice avoid in that area to get some of these functions still done and still provide a value in the supply chain.


Can you talk more about how you provide value in this space?


Sure.  There’s just one example on the reverse logistic side, there’s a lot of a variety of products that come back and the retailer gets some on it.  In many cases, they don’t want to sort through them and there’s a collection and triage function that needs to happen.  That’s a value-add function as well because it’s a certain report function.  Also, there’s a key part of reverse logistic is quick to recovering the residual value of a product.  For example, a consumer electronic item depending on the item itself could depreciate anywhere between eight to 10% a month.  If this item just sits around a no one does anything with it, the company is losing value on that item.  We typically come in and quickly go through all the items that are needed and get them prepared for resale on the secondary channels and help the company at least recover, maximize its recovery value on those items.


Do you have any final recommendations?


I think, most people should really take a look at, and I can give you our website information as well.  But, and the sector is variable supplier base not only from the supplier diversity standpoint, but also from provider of overflow and basically outsourcing and to lower your cost and obviously leverage your, and keep to your core competency.  The population like ours really focuses on these functions and they do much extremely well and there are really huge value and it’s a win-win for company and that’s a win-win for nonprofit providers as well as the folks that are getting a jobs, that are results of these projects.  There is site for that to be look at.  There’s an organization called SourceAmerica there are one national affiliate that a lot of us are members of and there’s other ones like the National Industries for the Blind and et cetera.  Our website is rehabcenter.org and we have information about our place as well.


Can you also provide a brief background of yourself?


Yeah sure.  My background is I had an MBA in Marketing and I did quite a bit of a project consulting work and operational consulting prior to joining the rehab center, travel all over the place to projects for PPNG and a variety of other companies doing efficiency and helping with our operations.  I ended up moving back to the area due to some parents getting older and I ended up joining the snap profit and help, they wanted me to help elder social enterprise.  Over the last 20 years we’ve grown to over 200 employees and we have three facilities here at South of Buffalo and we’re still, we’re growing every year.


Our new Building-Olean-NY 14760



The ReHabilitation Center | Olean NY 14760



About Brian Eddy



Brian Eddy

Director, Business Development & Marketing