I interviewed Len Scaffidi who discussed Best Supply-Chain Training.



What do you consider to be the best type of supply-chained training?


There’s a lot of different disciplines that go into building a componentry for some of the involvement with supply chain.  The one with supplier quality side or in the logistics side, there are a lot of different specialties and within the supply-chain area.  Our organization kind of focuses on manufacturing process theme, and we provide instruction through sourcing personnel, as well as supplier quality engineers on manufacturing process and principles.  We’re really focused on the beginning of the supply-chain much and much under logistics and transportation and distribution, which there are other organizations that provide training and expertise in those areas.


Can you talk about what do you teach in your training?


Sure.  We provide both online training and on-site instructor-led training.  For online training, we have various modules on things like manufacturing management, intro to managerial accounting, basics of manufacturing costs.  There’s a lot of theory, new location, as far as what constitutes best practices in manufacturing and costing.  We spend probably a lot more time in teaching supply training approach, what’s going on in the south floor.  They get a pretty good understanding of the different kinds of manufacturing process.  For one Fortune 500 company, we built several custom modules on how to purchase processed commodities.


There were five one-hour classes on things like thermal forming and injection molding in south floor, so that they would understand the different types of process manufacturing processes.  For the same company, we built a number of classes on various ways that electronic assembly is put together.  Goal of that organization was that their sourcing personnel would be able to specify, inspect, and negotiate for them under the best prices, but it’s actually getting the best quality processes.


Often times, we’re building custom process.  In addition to that, you’ll see a lot of our standard classes being taken, and they might be in the areas of inspection and measurement, it could be in Lean Principles, or various sorts of ISO regulations.  Then there are just the course were based on process so that they’re cognizant of the different kinds of welds or machinery methods that are used to produce the products.  We’re really focused on -- especially focused in sourcing and supplier quality on recognizing best of class production techniques.



That’s the online stuff.  When it comes to the on-site instructor-led training, we’ve done a lot of that as well for sourcing and [indiscernible 0:03:37].  Physically, again, a lot of it is going to be based on either the Lean Principles or production methods.  We also do a lot of classes on things like concurring engineering, geometric dimensioning and tolerancing, precision machine design.  Often times, we find it’s the sourcing engineers that are getting involved at the beginning to help define how things are going to be manufactured, national sports couldn’t be manufactured.


Can you talk about how the training is done?


Yeah.  With the online training, typically, we’ve hired in organizations by an annual license.  They assign specific classes to their personnel.  In case of a couple of companies, they’re purchasing both instructor-led training and online training, so unless -- and what they’ll do is they’ll require their personnel to take certain amount of online classes so that everyone is prepared and knows the same thing before they go into the on-site training.


The instructor-led training, it’s typically two and three-day workshops with 20 people at a time.  Although we have an expert on one aspect, so it could be somebody’s who’s an expert on 5S with tolerance that in any on DFM and different areas of engineering management.  To make sure that they get the most out of those workshops, we’ll require their sourcing people or their engineers to take the online classes as preparation.


Is there anything that you could share about what results that people can expect from getting the training?


Well, what we see is a lot of companies that started with us at Dennis Road show that 6, 7, 8 years ago, where they continue to train the existing workforce that we’ve been training with more and more advanced classes, they continue to take new hires and given them the same treatment.  They figured idea that if people are still utilizing the same culture after 5, 6, 7 years, that they’re pretty happy with the results with their organizations that tend to measure everything.


A lot of the times, when it comes to not just the supply training, but pretty much anything to do with manufacturing management, we find that companies don’t like to share their success stories too much because even when it’s standard industry practice, most companies think that what they’re doing is special.  In some cases it is, but I think by and large, what we found is that most companies are looking for return on investment from their training, and they’re finding that in addition to training technicians and maintenance folks, that there is a huge payback on sourcing personnel and supplier quality folks get the same kind of intensive training because just like somebody on the south floor that measures something wrong and cannot have to do some mistake, somebody in sourcing can purchase the wrong thing, and it can be a multi-million dollar mistake.  Sometimes, I think we’re measured by what personnel doesn’t do rather than by what they do.  Our job is on often not make mistakes in purchasing and in componentry.


Thanks, Len.  Can you provide a brief background of yourself?


Sure.  I’ve been involved with two US semi for 10 years, prior to that, I was a publisher of a magazine in the economic development field and was -- spent 20 years essentially writing and editing about manufacturing from the journalism side.


Thanks again for sharing today, and I look forward -- if you ever want to talk further about this topic.


Okay.  Been a pleasure.  Thanks again.





About Len Scaffidi




Len Scaffidi

Enterprise Solution Specialist at ToolingU-SME

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