I interviewed Ofer Laksman who discussed The IT Chain of Supply as a Mix of People and Systems.
It’s nice to speak with you today, Ofer. I’m looking forward to discussing with you business challenges that are influenced by people, processes, and technology Can you first provide a brief background of yourself?
Yes, hello, Dustin. Thank you for the opportunity to introduce myself, the company, and the new technology and plot from the company developed. My name is Ofer Laksman. I’m one of the company cofounders and acting as the CEO. My background is that I was serving in the Israeli Air Force and then moved into the public-sector business.
In 2000 I started to work with worldwide vendors, companies such as Compaq/HP. In 2010, myself and four other partners, we decided that it’s time to change the way of how the IT is being contributed to the company and how the company is looking and understanding the importance of IT. I’m more than 20 years in IT. I did several activities—direct sales, channel distribution worldwide—and since 2010, I’m the CEO of the company.
What I would like to talk about today is how the business challenges are being forced, are being changed by three major topics. It’s, of course, the human resources, the processes that are part of the company regulations, policy, compliance, and, of course, the technology that’s surrounding us in every corner that we are moving. The kind of living that we have today is really changing rapidly. We see that everything is being moved and pushed into multi directions. The kind of information that everyone is looking for is to get information instantly, without any delay, and the kind of transparency and simplicity is a part of our DNA.
At the other end, the IT that is what we call the central hub of everything, since the beginning of manufacturing IT, the policy and operation concept has never changed, meaning there are many vendors, many people who need to operate in a very competitive environment. The force that is pushing the IT operation in order to be more efficient is pushing the company to make very strategic decisions.
Now, we know that IT today is a part of multi vendors, different approaches, different languages, and at the end of the day, you need those elements to be aligned together in order to operate and provide the best, efficient, cost-effective SLA for the business layer. This is exactly what we developed. There is some research in the market—one of them from PWC—that is saying that the investment in IT infrastructure, by the end of 2024, will be increased $78 billion. IT will become the major investment in the company—the second one; the first one will be, of course, human resources. At the end of the day, everyone understands that IT is a part of the business strategy.
At the other end, recent research that started in 2010—the results are really amazing—there is an increase of the cost-effective, or the downtime, the companies are getting are resulting because of the metrics of compliance of their IT. Instead of that, IT will be more efficient. The cost downtime for companies is increasing. We’re talking about something like $70 thousand per minute. The average that was mentioned in the article is, an average data center had one downtime failure a year that stood them approximately 86 minus, and the cost was above $700 thousand.
There are differences on one hand that everyone understands that IT should be a major asset for the company, and the other hand, we see that the asset is creating a lot of issues. This is where we came into the picture. We create the first, what we call, IT-collaboration system. We understand at the end of the day, the collaboration will be made with the integration of people, systems, and topology.
We created a layer that we know how to get information from the IT infrastructure to combine it and connect it into the business layer. From that point, what we’re concerned is not about the adaptation of the data center, but about efficiency. It’s more important that you be able to use current investment, current team to be able to provide the best value for the company with the lowest cost of money.
By the fact that we’re gathering the information into a single solution, we can identify the smallest changes that are happening in your data center and raise the flag before it will impact the business. Our topology is based on a new concept that we call a proactive approach rather than the traditional IT operation that it’s based on a reactive, meaning once you have the problem, then everyone will try to identify and solve the problem. Our mission is: Why solve the problem if you can prevent it in advance?
All of us understand that once you are walking in a proactive mode, meaning that the company will be more efficient in their competition, they’ll be able to provide the service more efficiently, and, of course, with a lower price of cost internally. The three elements that are really unique, as I mentioned, the proactive approach; the second one is that we are gathering information directly from the object; our system is totally independent, and we’re starting to make a correlation and comparison between the data the company knows compared with the data that we are gathering independently. This is where we can show them the differences in the data.
The third one is that we are converting the traditional IT language, what we call the dark side of IT, into a business language. We are helping the C-levels in the company, the CIO, CEO, CFO. We are translating the traditional language of IT into a more baseboard, more business concept. Based on that, we are creating the best efficient ecosystem between IT and the rest of the business unites. We are creating the same concept of the BI tool that everyone can understand and everyone can share the data. IT can share their concerns or success in a language that’s much more clear to everyone.
Recently, we saw a very nice ramp up in the recognition in what we’re doing. There are some competitions in the market that we started to win. For example, there’s a very well-known award called the DCS—Data Center—Award, and we’ve been announced as the roll-up; it’s basically the second best management platform for 2015 for data centers. The first company that won was four electricity and air conditioning. If we take on what we call IT data-center management, we are the big winners.
When you’re starting to see that the market is starting to understand what we’re doing, we have customers in Israel, and we are now in the stage of moving into the next stage and expanding our worldwide business to provide the best value a company can get for their IT and help them to increase their time-to-market business.
Thank you for sharing today.
It was my pleasure. Thank you so much for giving me the stage to talk about myself, the technology, our vision. Thank you so much for your time.
We look forward to staying in touch and learning more about how your company is developing.
About Ofer Laksman
CEO, Co-Founder at Correlata Solutions Ltd.