The world of supply chain is one of gray. As much as I want it to be black and white, it is not. There are few "best practices" and few "worst practices." Mainly there are evolving or improving practices. There are countless technology vendors, consultants, analysts, journalists and practitioners. We are all in this together. Unlike a spelling bee or an offsides call in a hockey game, there is no wrong or right answer.
Immersed in financial metrics, it is easy to lose sight of this. There should be a "right" answer. But there is not. Our ongoing research on the Supply Chain Index is one of discovery. For every question we answer, we come up with three more. This moves the industry forward. It is not fast and it is not perfect, but we are doing our best and trying new ways every day to improve supply chains around the world.